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After a deeper test, i declined it complaint since the unjustified. The player from the You has deposited finance by mistake and experience difficulties asking for a reimbursement. I closed the newest complaint as the fixed as the the player and the fresh gambling establishment confirmed the order succeeded.
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We had requested more info, such as the marketing and advertising give current email address and you can bonus history, to investigate subsequent. But not, the player did not respond to our very own needs, and therefore led us to deny the newest complaint due to not enough interaction. The gamer away from Minnesota had questioned a withdrawal below a couple of weeks prior to submitting their complaint. Following the Problems Group informed the woman to wait to your simple processing date, the player confirmed one she had received the girl withdrawal.
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